Upstox trading platform down for an hour, users complain of losses

Users of Upstox, one of the largest discount brokers in the country, suffered problems logging into their trading apps and web platforms. The company also acknowledged the issue.

The users flocked to social media sharing their inability to trade using Upstox. Clients of the company also complained of losing their money and a loss of opportunity to trade on a day when the market has shown big moves on the downside.

“You might be unable to login to our platforms at the moment. We are working on resolving this at the earliest and we will notify you once resolved. Sorry for the inconvenience,” Upstox tweeted acknowledging the problems.

The company, though, had resolved the issue by 10 am. It said that users can login to the apps now. Some users also said they were able to login by 10 am.

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Dear @upstox, really pathetic service.Almost 30mins from market opening and no solution. pic.twitter.com/IJBxqoZCuL

— Moat Business

Disclaimer: The views and investment tips expressed by investment experts on Moneycontrol.com are their own and not those of the website or its management. Moneycontrol.com advises users to check with certified experts before taking any investment decisions.