TCS inks multi-year partnership with British retail giant Asda

The collaboration will use TCS’ cloud, AI, and security solutions to aid Asda’s smooth and secure divestiture, enhance customer experience, and drive innovation for market share growth and price leadership.

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Tata Consultancy Services (TCS) has entered into a multi-year partnership with British retail giant Asda to facilitate its digital transformation and IT model, following its separation from Walmart. At 12.52pm, shares of TCS were trading at Rs 3,489 apiece on the BSE, down 0.7 percent from its previous close.

The collaboration will use TCS’ cloud, AI, and security solutions to aid Asda’s smooth and secure divestiture, enhance customer experience, and drive innovation for market share growth and price leadership.

TCS to create a new digital core for Asda by integrating cloud-based ERP platforms, enhancing supply chain, HR, warehouse, and e-commerce processes. They’ll also automate IT operations using the Machine First™ Delivery Model to improve employee and customer experiences and operational resilience.

Carl Dawson, Chief Digital, and Technology Officer at Asda Stores expressed confidence in TCS bringing cutting-edge technologies to enhance the experience for employees and customers.

” We will leverage the power of data and AI, and deliver innovative, industry-leading retail technology solutions to transform their core retail operations, employee experience, supply chain and create opportunities for new business models. Leveraging TCS’ deep contextual knowledge, next-gen retail technology solutions and industry experience, we will help them build a new future-ready digital stack to support their growth and transformation ambitions” said Abhijit Niyogi, Business Head, Retail – UK & Europe, TCS.

Established in 1949 in Yorkshire, Asda Stores has faced financial challenges over the years, including being acquired by Walmart in 1999 and later by British-Indian billionaires Mohsin Issa and Zuber Issa in 2021. In February this year, Asda partnered with Publicis Sapient for its e-grocery business. Now, TCS is taking on a digital transformation role to help Asda achieve its long-term growth vision, as stated by Mohsin Issa, CEO of Asda Stores.